Smartrr App changelog
Smartrr App changelog
smartrr.com

New: Better Insight to Cancellations

 

✨ New

  

— Retention: For brands on our 📈 Grow and 💎 Excel plans, you’ll now see a Retention tab in your navigation. This feature allows you to gain insight on why customers cancel their subscriptions. Add up to eight reasons to display in your customers’ account portal alongside a text field for your customers to provide more information.

Screen Shot 2022-06-29 at 2.41.53 PM.png

 

🔮 Upcoming

  

— Retention V2: Expect even more improvements to our new Retention feature coming soon, including “retention actions” which will suggest alternatives to cancellation and “retention discounts” which can be used to encourage customers to retain their recurring orders.